Elevating Safety & Compliance: A Transformative Partnership in Senior Living

The comfort and security of residents are paramount in any senior living community. But equally critical, though often complex to manage, is robust health and safety. It’s about more than just rules; it’s about safeguarding well-being and ensuring peace of mind for residents, their families, and staff.

A leading developer, owner, and operator of senior living communities in South Africa, this particular brand is dedicated to creating vibrant spaces that offer more than just a place to stay – providing a lifestyle designed for well-being, security, and independence where support and assistance is always on hand, as residents want, or need it. This commitment necessitates unwavering health and safety compliance across all their facilities.

Recognising the specialised nature of senior living safety, one of their communities in the Western Cape identified an opportunity to enhance their health and safety standards. 

• This led them to partner with SAOHS Consultancy last year in October, setting the stage for a remarkable turnaround in their annual external Health and Safety audits.

As a prominent national brand, this senior living provider conducts comprehensive annual external Health and Safety audits across its various communities to ensure consistent adherence to high standards. While audit schedules vary by branch, this specific Western Cape community typically conducts theirs in December.

• Their 2023 audit revealed an approximate score of 63%, indicating clear areas for improvement.
• This score highlighted the need for a focused, expert intervention to uplift their standards.
• Their mandate to SAOHS Consultancy was clear: to significantly improve their overall Health and Safety performance.

Upon being appointed in October, SAOHS Consultancy immediately embarked on a proactive partnership with the community’s team.

Our approach wasn’t just about identifying gaps; it was about providing actionable strategies and hands-on support to prepare them for their upcoming December 2024 audit.

Our expert health and safety consultants in South Africa conducted a rapid yet thorough assessment, delving into existing protocols, documentation, and operational practices. We worked closely with their management and staff, offering guidance on refining safety management systems, updating procedures, and implementing targeted improvements.

Our focus was on practical, sustainable changes that would not only ensure Health and Safety Act compliance but also foster a stronger, more proactive safety culture within the community.

• The goal was clear: to significantly enhance their health and safety management in a short, impactful timeframe – just two months before their next critical audit.

The results of the Western Cape community’s December 2024 annual audit were nothing short of remarkable. Having partnered with SAOHS Consultancy for just two months, the community achieved an outstanding 96% for their audit score!

This dramatic improvement from 63% to 96% in such a short period is a testament to the community’s commitment to safety and the effectiveness of our collaborative health and safety consulting services. This exceptional score signifies more than just a number; it powerfully demonstrates:

The success at this Western Cape community did not go unnoticed. The remarkable positive results and the efficiency of our engagement garnered excellent feedback, which was relayed directly to the national brand’s head office.

As this is a prominent nationwide brand with senior living communities across South Africa, the clear demonstration of value and the tangible improvement achieved at this branch are creating exciting new opportunities.

SAOHS Consultancy is now in positive discussions with more of their sites, exploring how we can bring the same level of health and safety audit excellence and compliance support to their other communities nationally.

This expansion underscores the trust placed in our expertise and the proven impact of our occupational health and safety practitioners.

• This success story with a leading senior living community exemplifies how proactive, expert health and safety consulting services can transform your organization’s compliance standing and elevate your overall safety culture. For another example of our tailored solutions delivering measurable results for a multi-site operation, explore our Busch Vacuum Solutions success story.
• It’s a clear demonstration that outsourcing health and safety management is not just about meeting minimum requirements, but about achieving measurable excellence that safeguards your people and your business’s future.

Contact SAOHS Consultancy today for a no-obligation consultation on how our expert health and safety consulting services can benefit your company, just as we did for this leading senior living provider.